Privacy policy

Who we are

Mahj Clear is an independent app for iPhone and iPad. This policy covers the app and this website, mahjclear.com. In this policy, “we” means the developer of Mahj Clear.

You can reach us at support@mahjclear.com.

The app

No data collected

Mahj Clear does not collect, store or share any personal information. There is no account to create and nothing to sign in to. The app contains no advertising, no analytics and no tracking code, ours or anyone else’s.

What stays on your device

Your settings (tile size, difficulty, speed and which hands you play) and the count of today’s free games are saved on your device. They are not sent to us or to anyone else.

Deleting the app deletes them. If you back up your device, for example with iCloud, they are part of that backup like any other app’s settings.

Purchases

If you buy Mahj Clear Pro, the purchase is made through Apple’s App Store. Apple processes the payment under its own privacy policy. We never see your name or any payment details.

The app asks Apple for the price of Pro and whether your Apple Account owns it. It keeps no record of its own.

What Apple tells us

Like every developer, we can see totals that Apple reports to us, such as how many times the app was downloaded and how many purchases were made in each country. These are counts. They do not identify anyone.

If you have chosen in your device’s settings to share analytics with app developers, Apple may also send us reports about crashes. Those reports contain no personal information.

If you test a beta version

Before a version is released, a small group of invited players may test it through TestFlight, Apple’s service for beta versions. The beta app collects nothing, just like the released app. TestFlight itself is run by Apple, and Apple shares some information about each tester with the developer of the app. For Mahj Clear, that means we receive:

• Your email address and name. We invite testers by email, so we have the address you gave us and any name entered with it.
• How the beta is used. Whether you accepted the invitation and installed the app, which version you have, how many times you installed and opened it, and how many times it crashed. Also your device’s model, a device identifier, its system version and its language.
• Crash logs. Technical reports of crashes. Apple collects these, and the usage figures above, automatically while you test; TestFlight does not let a tester turn that off.
• Feedback you choose to send. Your comments and screenshots, with the details Apple attaches to them: your mobile carrier, time zone, type of connection, type of processor, battery level, free storage, screen resolution, and how long the app had been open.

We use this information only to find and fix problems in Mahj Clear, and to write to you about the beta. We do not share it with anyone else; Apple’s rules for developers require the same.

You can leave the beta at any time: in the TestFlight app, open Mahj Clear and choose Stop Testing. You can also ask us to remove you from the list of testers and to delete the feedback you sent. Apple explains what TestFlight collects, and how long Apple keeps it, on its page TestFlight & Privacy.

If you email us

When you write to support@mahjclear.com, we receive your email address and whatever you choose to tell us. We use them only to answer you and to fix the problem you describe. We do not add you to any list, and we do not share your message.

Your message is stored by our email provider, as with any email. You can ask us to delete it at any time.

This website

This site uses no cookies, no analytics, no advertising and no tracking, and it loads nothing from other companies’ servers. It has no forms and asks you for nothing.

The site is hosted by Vercel. Like any web host, Vercel keeps ordinary server logs for a short time, such as the IP address, the page requested, the time and the type of browser, in order to run and protect the service. We do not use those logs to identify anyone.

Children

Mahj Clear is a game for a general audience. It collects no personal information from anyone, children included.

Your choices

Unless you have emailed us or tested a beta version, we hold no data about you, so there is nothing for us to show, correct or delete. To have your emails or your tester details deleted, or to ask anything about privacy, write to support@mahjclear.com.

Changes to this policy

If this policy changes, the new version will appear on this page with a new date at the top.